Florence-Emerald Cut Diamond Cross Pendant Necklace

Production Time: Each piece is thoughtfully made to order, taking 7–14 business days
to craft before shipping.

Delivery Time: We ship all orders via DHL, with delivery typically taking 2–7
business days to most countries. During peak seasons or holidays, delivery
times may be slightly longer.

Return Policy: Ready-to-ship items may be returned within 15 days of delivery, as
long as they are unworn and in original condition. Return shipping is the
customer’s responsibility. Made-to-order and customized items are not eligible
for return or exchange.

Restocking Fees: A 15% restocking fee will be deducted from all approved returns to
cover craftsmanship and labor.

Cancellation: Ready-to-ship orders can be canceled before shipment. For
made-to-order pieces, cancellations are free before CAD is completed. A 15%–30%
fee will apply once design or production has begun.