Terms of Service

Welcome to Elora! These Terms of Service (“Terms”) govern your use of our website, www.eloralab.com (the “Site”), and any related services provided by Elora (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

  • Eligibility: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you meet this requirement.
  • Account Registration: To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could harm Elora, our affiliates, or any other person. This includes, but is not limited to, engaging in any of the following activities:
    • Posting, transmitting, or distributing any unlawful, threatening, defamatory, obscene, or otherwise objectionable content.
    • Engaging in any conduct that disrupts or interferes with the Site’s operation or security.
    • Attempting to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site.
    • Using any automated means to access the Site or collect any information from the Site without our express permission.

2. Intellectual Property

  • Ownership: The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Elora, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  • License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:
    • Your computer’s temporary storage of such materials incidental to your accessing and viewing those materials.
    • Files that are automatically cached by your Web browser for display enhancement purposes.
    • One copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

3. Purchases and Payment

  • Orders: All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
  • Payment Terms: Terms of payment are within our sole discretion and, unless otherwise agreed by us, payment must be received by us before our acceptance of an order. We accept various payment methods for purchases made through the Site. You agree to pay all charges incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred.
  • Pricing and Availability: All prices, discounts, and promotions posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

4. Returns and Refunds Please refer to our Return Policy for information about returns and refunds.

5. Privacy Policy Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Disclaimers and Limitation of Liability

  • Disclaimer: The Site and all content, materials, products, and services provided on the Site are provided on an "as is" and "as available" basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability: In no event shall Elora, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of or inability to use the Site or any content, materials, products, or services provided on or through the Site, even if advised of the possibility of such damages.

7. Indemnification You agree to indemnify, defend, and hold harmless Elora, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your use of the Site or your violation of these Terms.

8. Governing Law and Jurisdiction These Terms and your use of the Site are governed by and construed in accordance with the laws of Hongkong, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Hongkong for the resolution of any disputes arising out of or relating to these Terms or the Site.

9. Changes to These Terms We may update these Terms from time to time in our sole discretion. We will notify you of any changes by posting the new Terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

10. Contact Us If you have any questions about these Terms, please contact us at: customer@eloralab.com

By using the Site, you agree to comply with and be bound by these Terms.